Hunter Valley Orthodontics is committed to using preventative measures, to limit the spread of COVID-19 and other infectious diseases.
Following strict guidelines from the ADA we continue to comply with our regular infection control policy.
As you may be aware there is a continuing problem with stock levels of protective masks during this time.
We will endeavour to continue seeing patients but are asking patients who feel that their retainer check-up appointment is not essential during this high risk period to voluntarily reschedule their appointment to the near future.
We are looking to protect not only our patients and staff, but their families as well.
In line with recent advice:-
anyone who has been overseas within the last 14 days is required to self-isolate for 14 days.
should you have been exposed to someone infectious with the virus then please also self-isolate for 14 days.
should you present with any of the signs and symptoms (cough, fever, sore throat, shortness of breath, blocked nose) please also self-isolate.
We therefore ask that if this relates to you, you adhere to this advice and stop the spread by calling the office to reschedule your appointment until well after the isolation period.
To minimise the risk of infection we ask patients have only one parent/guardian entering the waiting room and surgery for their appointment.
We also ask patients to please wash your hands with the soap provided or hand sanitiser on arrival to the waiting area. Upon arrival you may be required to have your temperature checked.
We thank you for your diligence in caring for others and will endeavour to continue to provide the same high quality and uninterrupted service to our community.
If you have any questions or concerns, please do not hesitate to contact the office on tel:1800021064.
Hunter Valley Orthodontics